Frequently Asked Questions

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Below is a list of frequently asked questions. This list will grow over time and we encourage you to submit questions that you would like answers to. Questions may be emailed to soneill@crsofcolorado.com.

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CALL BEFORE YOU DIG

Planning a home improvement job? Planting a tree? Installing a fence or deck? You need to notify FVAWD and also the utilities.

FVAWD Rules and Regulations requires you to call at least three days in advance. Also, Colorado law requires you to call at least three business days prior to any excavation to give the utilities time to locate facilities (water and sewer lines, gas and electric, communications, and cable) that may be impacted by the excavation.

The number to call is 811. This is a federally-mandated national “Call Before You Dig” number.

When you dial 811, your call is forwarded to the Utility Notification Center of Colorado (UNCC). UNCC operators record the location of the dig and then notify FVAWD and the affected utility companies of your digging plans. Your utility companies will then dispatch a crew to mark the approximate location of your lines. The FVAWD Operations will similarly mark the FVAWD facilities. This service is FREE.

PRIVATE WELLS
Thinking of digging your private well? This is specifically prohibited within the District.
HOW TO DISCOVER WATER LEAKS
A Homeowners Guide to Checking for Water Leaks within your Residence provides information about checking for water leaks within your residence. Please click the link to review the guide.
What are the main functions of FVAWD?
FVAWD's primary function is to provide safe drinking water to our community of about 300 homes. FVAWD also provides:
  • Local shut-offs when residents need to work on their homes and water lines.
  • Email notifications of construction activity and outages in the district.
  • Help in diagnosing unexplained high usage.
FVAWD provides the same water quality as large municipalities. Our water operators are state certified to ensure safe drinking water and compliance with state regulations.
Who manages FVAWD?
FVAWD is managed by a five-person elected Board of Directors. Board members are residents within the district elected for four-year terms and are term-limited to two full terms. Elections occur in even-numbered years. In 2018, three board positions will be open for election.
Administrative, billing, and additional management services are provided by Community Resource Services of Colorado. Treatment plant and facility operations are provided by ORC Water Professionals.
What are the FVAWD user fees?

The fees are billed monthly. Current rates are listed on the Rates and Payment page

In addition to the fees listed above, your annual property taxes include a mill levy for FVAWD. This money is used exclusively to cover administrative costs, such as accounting, audits, elections, and insurance.

Does FVAWD currently have any loans?
In 2012 the District undertook a significant water infrastructure upgrade project that was intended to improve the reliability of the water distribution system and reduce water main leakage rates. In order to complete these upgrades, it was necessary to borrow 2.5 million dollars from the Colorado Water Resources Power Development Authority. The District was able to borrow $2,000,000 at 0% interest and $500,000 at 2% interest. Additionally, the District obtained a $300,000 grant and used cash reserves to complete this work. In order to comply with the loan covenants associated with these loans the Capital Fee was raised from $47.00 per month to $50.00 per month on May 1, 2017.
Who do I call if I have an emergency?

If you have a problem with water supply, water outage, or leaks, call (719) 488-2110 or (303) 381-4960. You may call these numbers 24 hours a day seven days a week.

How are Availability of Service Charges assessed?

The Availability of Service Charge will be assessed against all lots where water lines are installed and ready for connection within 100 feet of the property line of such lot, but this does not apply to lots where a house exists and is connected to existing water lines. In the event two or more lots are combined into one lot, the Availability of Service Charge will continue only on the replatted lot if that lot continues to be subject to the Availability of Service Charge requirements. If the combined lot is, at some future date, replatted back into individual lots, the current owner (owners) will be subject to the Availability of Service Charge on each individual lot back to the date the lots were combined.

How do I discover if I have a leak in the house?