BILLING AND PAYMENT
Billing is done MONTHLY for all customers. Meter reading is performed on the last weekend of each month, and bills are sent the following week with payment due at the end of the following month.
You may pay by Automatic Withdrawal (ACH), check, money order, credit card or online. The District does not accept cash.
YOUR ONLINE BILLING ACCOUNT
You may access your billing account online. Here you may review your history of water usage, your payment history and you may pay your bills using credit card or e-check.
To access your account, please visit FVAWD Online Account Access. You will be asked to enter your account number and a password to access your account. Initially your password will be your street address (numbers only). Once you are logged in, you have the option of changing the password from the street number to your private password. You are encouraged to do so. If you have any difficulty, please call 303-381-4960.
On-Line Payment Charges are as follows: for credit card 2.5% with a minimum of $2; for e-check $2.50.
Make your bill payments easy! Sign up for ACH - Automatic Payment. Fill out the ACH Form and return with a voided check. Monthly payments are drawn from the designated checking/savings account on the last business day of the month. There is no charge for this service
CHECK OR MONEY ORDER
To pay by check or money order make the payment payable to FVAWD and drop off or mail to:
7995 E. Prentice Ave. Ste. 103E
Greenwood Village, CO 80111-2710
No cash accepted.
Accounts that remain unpaid for 30 days after the billing date are assessed a penalty fee of $5.00/month plus 1.0% interest on the unpaid balance. If no payment or arrangement for payment is made, a “Disconnect Notice” is mailed and service terminated with no additional notification. Turn off/on charges may apply. For more details, go to "Rates and Penalties".
Call (719) 488-2110 or (303) 381-4960 during normal business hours or send an email to firstname.lastname@example.org.